Return and Exchange Policy
Marjaan Botanicals does not have a full refund return policy.
However, the purchased item may be exchanged within 14 days, provided the item is returned to us for exchange:
- Is in its original packaging
- The seal of each product is intact
- The packaging of the product has not been tampered with
Procedure for Exchange:
- Contact us via e-mail us at info@marjaanbotanicals.pk or through our Facebook or Instagram page and request an exchange.
- Provide a valid reason for exchanging the item.
- Send the item back to us in its original packaging and seal
- Once received, we will send you the replacement item
- You will have to pay re-shipment charges
Cancellation:
Make sure to let us know about cancellations at the earliest. If the item has already been shipped, the order cannot be canceled.